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Error: "No Valid License"
This error occurs because E&M Coder cannot find a valid license on the installed system. This can happen if you try to install multiple times,
or if you've upgraded and not yet registered.
To request a valid license (30-Day Trial or Permanent), click on the Register button and follow the on-screen steps. Once we've received your request, an appropriate
license will be generated and emailed to you.
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Error: "Path/File Access Error"
A 'Path/File' access error typically points to an installation with insufficient administrative rights.
Because we install or update several Microsoft database components, your user login must have full administrative rights to install E&M Coder.
If your computer is part of a HIPAA compliant or secured facility, tech services must perform the following procedure:
Provide user login with full admin rights
Install E&M Coder
Reset user login to standard user rights
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No Report Dialog or Report Dialog is empty
If your Report screen won't come up, or if the Report screen is empty, you might need to re-install the Microsoft Access 2007 Runtime module.
Just click on the link below and follow the on-screen directions for Downloading the module:
Microsoft Access 2007 Runtime
Please Note: Installation of this module will NOT affect other versions of Microsoft Access currently installed on your system.
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If you need further help with your E&M Coder installation, call our Customer Support line at:
800.585.6337
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